Unit 7, Plot 5180, JwanengAvailable 24/7
❓ Got Questions?

Frequently Asked Questions

Everything you need to know before booking with Tovy Travel & Tours.

Common Questions

✓ How do I book a trip?

Call or WhatsApp (+267) 72 513 355, or email bookings@tovytraveltours.co.bw. You can also fill in our Contact form and we will get back to you within 2 hours.

✓ Is a deposit required?

Yes. A non-refundable deposit is required to secure your seat. Full payment is required before departure. Payment can be made via EFT, mobile money, or cash.

✓ Where are the pick-up points?

We pick up from Jwaneng, Gaborone, and Francistown. Specific pick-up locations and times are shared when you book.

✓ What is included in every trip?

Every Tovy trip includes: branded T-shirt, cooler box with ice and bottled water, charging ports on board, 24/7 WhatsApp support, and a safety briefing before departure.

✓ Do you accept children?

Yes, children are welcome on most trips. Children under 5 may travel free (no seat allocated). Please notify us at booking to make appropriate arrangements.

✓ What documents do I need?

For trips outside Botswana you need a valid passport. For SA trips you may also need a yellow fever certificate depending on your travel history. We guide you through all requirements.

✓ Can I get a custom itinerary?

Absolutely. We specialise in custom group itineraries for corporate clients, schools, churches, and large families. Contact us with your group size and preferred dates.

Still have questions? We’re happy to help!

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